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Position Description: • Engage with customers in an interactive and reassuring manner and build positive customer relationships • Maintain the visual appeal of the store by keeping products constantly stocked, dusting and cleaning shelves, and wrapping and bowing product • Ensure customers are greeted and waited on quickly, efficiently and in a pleasant manner • Operate a cash register and POS System and receive payment from customers in cash or credit card, accurately count and provides change to customers, and follow all customer service and cash handling policies and procedures • Make and serve our famous hot chocolate and warm and serve a variety of cookies to customers at our Times Square location • Must love Chocolate!!! Staff are encouraged to try our products so that they can better advertise to customers and expand their knowledge on how our chocolate is made Requirements: • Previous retail or customer service-oriented experience preferred • NYC Food Handlers is a plus • Ability to listen carefully and actively • Strong interpersonal and communication skills • Strong problem-solving skills • Reliable transportation is a MUST • Must be able to work a flexible schedule, including nights, weekends, and holidays Max Brenner is an Equal Opportunity Employer Work Location: Street/Union Square - 14th Street Work Remotely: Not available
DRA Rentals is currently seeking individuals for various roles including Personal Assistant, Administrative Clerk/Assistant, Customer Service, and Financial Analyst positions. The best part is that these positions offer the flexibility to work part-time from the comfort of your own home, at a time that is convenient for you. No prior experience or resume is required for this position, as we will provide comprehensive training to ensure that you are well-suited for our company. All we ask is that you possess qualities of honesty, trustworthiness, reliability, and a strong work ethic. You will have the flexibility to work from home or any location of your choice, as long as you have a reliable internet connection and access to a laptop, desktop computer, or phone. Your responsibilities will encompass a variety of tasks such as managing emails, answering and redirecting important calls, completing errands, processing payroll, and coordinating employee meetings. This position allows you to work remotely and part-time, enabling you to set your own pace and schedule. You will have the opportunity to earn between $29 to $35 per hour, with payments disbursed on a weekly or bi-weekly basis, regardless of the number of hours worked. We value loyalty, obedience, intelligence, and responsiveness over age, ethnicity, or gender when considering applicants.
We are the NY division of a global FORTUNE 500 company, publicly traded on the NYSE. Since 1951 we have successfully assisted union workers with their benefit packages. They are requesting our services and we are responding to their requests. There is no cold calling, soliciting or prospecting. We work with "blue collar" workers such as teachers, constructions workers, nurses, home health aids, electricians, actors, MTA workers and many more. Since the Corona virus began, we have gone 100% remote and our company has grown over 38%! We are looking to grow again this year by continuing to hire, train and promote our new remote hires. To accomplish this, we seek applicants who want a career position with an option of being groomed into management. TO APPLY YOU MUST LIVE IN EITHER: NY or NJ. Ask yourself: - Are you a “people person”? - Can you work remotely (from home or elsewhere) while being part of a team? - Are you organized and can you multitask? If you answered “Yes” to the above questions, please continue to read…. You must: - Have a good work ethic - Be coach-able and goal orientated - Have integrity & ethics and pass a background check - Possess excellent communication skills - Want a "career" position, not just a "job", which offers promotions to management (optional) - Bi-lingual not a requirement but a PLUS! (We do have Spanish speaking clients.) - Be authorized to work in the United States We offer: • Initial and continuous training with an ongoing mentor • Benefits after 90 days including union membership • Stock options • Health benefits available • Promotions based on results not seniority for remote workers • Yearly incentive trip for 2 • Weekly productivity bonuses for remote workers All accepted applicants will be contacted back within 24-48 hours to schedule an initial virtual ZOOM interview as we need to fill these positions immediately.
We are the NY division of a global FORTUNE 500 company, publicly traded on the NYSE. Since 1951 we have successfully assisted union workers with their benefit packages. They are requesting our services and we are responding to their requests. There is no cold calling, soliciting or prospecting. We work with "blue collar" workers such as teachers, constructions workers, nurses, home health aids, electricians, actors, MTA workers and many more. Since the Corona virus began, we have gone 100% remote and our company has grown over 38%! We are looking to grow again this year by continuing to hire, train and promote our new remote hires. To accomplish this, we seek applicants who want a career position with an option of being groomed into management. TO APPLY YOU MUST LIVE IN EITHER: NY or NJ. Ask yourself: Are you a “people person”? Can you work remotely (from home or elsewhere) while being part of a team? Are you organized and can you multitask? If you answered “Yes” to the above questions, please continue to read…. You must: Have a good work ethic Be coach-able and goal orientated Have integrity & ethics and pass a background check Possess excellent communication skills Want a "career" position, not just a "job", which offers promotions to management (optional) Bi-lingual not a requirement but a PLUS! (We do have Spanish speaking clients.) Be authorized to work in the United States We offer: • Initial and continuous training with an ongoing mentor • Benefits after 90 days including union membership • Stock options • Health benefits available • Promotions based on results not seniority for remote workers • Yearly incentive trip for 2 • Weekly productivity bonuses for remote workers All accepted applicants will be contacted back via email within 24-48 hours to schedule an initial virtual ZOOM interview as we need to fill these positions immediately.
We are the NY division of a global FORTUNE 500 company, publicly traded on the NYSE. Since 1951 we have successfully assisted union workers with their benefit packages. They are requesting our services and we are responding to their requests. There is no cold calling, soliciting or prospecting. We work with "blue collar" workers such as teachers, constructions workers, nurses, home health aids, electricians, actors, MTA workers and many more. Since the Corona virus began, we have gone 100% remote and our company has grown over 38%! We are looking to grow again this year by continuing to hire, train and promote our new remote hires. To accomplish this, we seek applicants who want a career position with an option of being groomed into management. TO APPLY YOU MUST LIVE IN EITHER: NY or NJ. Ask yourself: Are you a “people person”? Can you work remotely (from home or elsewhere) while being part of a team? Are you organized and can you multitask? If you answered “Yes” to the above questions, please continue to read…. You must: Have a good work ethic Be coach-able and goal orientated Have integrity & ethics and pass a background check Possess excellent communication skills Want a "career" position, not just a "job", which offers promotions to management (optional) Bi-lingual not a requirement but a PLUS! (We do have Spanish speaking clients.) Be authorized to work in the United States We offer: • Initial and continuous training with an ongoing mentor • Benefits after 90 days including union membership • Stock options • Health benefits available • Promotions based on results not seniority for remote workers • Yearly incentive trip for 2 • Weekly productivity bonuses for remote workers All accepted applicants will be contacted back via email within 24-48 hours to schedule an initial virtual ZOOM interview as we need to fill these positions immediately.
We are the NY division of a global FORTUNE 500 company, publicly traded on the NYSE. Since 1951 we have successfully assisted union workers with their benefit packages. They are requesting our services and we are responding to their requests. There is no cold calling, soliciting or prospecting. We work with "blue collar" workers such as teachers, constructions workers, nurses, home health aids, electricians, actors, MTA workers and many more. Since the Corona virus began, we have gone 100% remote and our company has grown over 38%! We are looking to grow again this year by continuing to hire, train and promote our new remote hires. To accomplish this, we seek applicants who want a career position with an option of being groomed into management. TO APPLY YOU MUST LIVE IN EITHER: NY or NJ. Ask yourself: Are you a “people person”? Can you work remotely (from home or elsewhere) while being part of a team? Are you organized and can you multitask? If you answered “Yes” to the above questions, please continue to read…. You must: Have a good work ethic Be coach-able and goal orientated Have integrity & ethics and pass a background check Possess excellent communication skills Want a "career" position, not just a "job", which offers promotions to management (optional) Bi-lingual not a requirement but a PLUS! (We do have Spanish speaking clients.) Be authorized to work in the United States We offer: • Initial and continuous training with an ongoing mentor • Benefits after 90 days including union membership • Stock options • Health benefits available • Promotions based on results not seniority for remote workers • Yearly incentive trip for 2 • Weekly productivity bonuses for remote workers All accepted applicants will be contacted back via email within 24-48 hours to schedule an initial virtual ZOOM interview as we need to fill these positions immediately.
We are seeking remote Travel Agents to join our team. You will be responsible for planning, organizing, and selling travel packages for their clients. You will also be responsible for keeping up-to-date with travel trends and industry regulations. This is a 100% remote position so organization, self direction and time management skills are a must. Responsibilities: Assist clients in planning and booking their travel arrangements, including flights, hotels, rental cars, and activities Create & manage clients itineraries and provide assist them with any travel mishaps Participate in training sessions and team meetings as required Provide expert advice on travel destinations and attractions Stay up-to-date on travel industry trends and regulations Requirements: Reside or be a citizens of any of this countries: US, Argentina, Aruba, Australia, Bolivia, Chile, Colombia, Costa Rica, Dominican Republic, Ecuador, France, Germany, Italy, Mexico, Netherlands, Panama, Peru, Spain or United Kingdom Travel experience a plus but not necessary Strong customer service skills Excellent communication skills Ability to multitask and time manage Strong attention to detail and organizational skills Ability to work independently and as part of a team Availability to work flexible hours, including evenings and weekends Benefits: Travel Certification Travel Licensing & Bonding Insurance Travel Errors & Omissions Insurance Travel Perks (free Trips & deep discounts) Independent contract position, work for yourself Flexible schedule If you are passionate about travel and enjoy helping others plan their dream vacations or just simply want travel perks yourself, we encourage you to apply for this position.
Part-Time, Full-Time, Remote Job Details We are seeking a dedicated and customer-oriented individual for the Customer Service Representative role in the real estate sector. This entry-level position is perfect for those who want to start their career in real estate. The role offers a dynamic environment to engage with clients and support their real estate needs, contributing significantly to their satisfaction and our company’s success. Key Responsibilities: - Manage and respond to client inquiries regarding real estate listings, appointments, and services. - Assist on various real estate processes and transactions. - Collaborate with real estate agents and other team members to ensure seamless service delivery. - Maintain detailed records of client interactions and transactions. - Address and resolve client concerns promptly, ensuring high levels of satisfaction. - Assist in coordinating property showings, open houses, and client meetings. - Contribute to the development of customer service protocols and strategies. - Uphold the company’s reputation by providing professional and high-quality service. Qualifications: - Strong interest in the real estate sector and customer service excellence. - Exceptional communication and interpersonal skills. - Ability to multitask and prioritize in a fast-paced environment. - Team player with a positive attitude and strong problem-solving abilities. - Proficiency in basic computer applications Basic computer literacy, including Microsoft Office and effective typing skills, is essential for this position.
remote part time. Assist the Administrator, - familiar with google Drive, set up appointments on calendar./ filing on the Drive. - excellent with Microsoft - Basic computer skills - Power point - creat communication skills, - fluent in english
As a virtual administrative assistant, you will provide administrative support to our team remotely, helping to ensure efficient operation and organization. You will perform a variety of administrative tasks, such as managing schedules, handling correspondence, and coordinating meetings, all while working from a remote location. Responsibilities: Manage executives' calendars and schedule appointments, meetings, and conferences. Coordinate travel arrangements, including flight bookings, hotel reservations, and transportation logistics. Prepare and distribute correspondence, memos, letters, and reports as needed. Respond to emails and phone calls in a professional and timely manner. Assist with document preparation, formatting, editing, and proofreading. Organize and maintain digital files and databases, ensuring accuracy and accessibility. Conduct research on various topics as requested and compile information into concise reports. Assist with virtual event planning and coordination, including webinars, conferences, and team meetings. Manage expenses, process invoices, and maintain records of financial transactions. Provide general administrative support, such as ordering office supplies, coordinating deliveries, and handling mail. Collaborate with team members and external stakeholders to facilitate communication and workflow. Uphold confidentiality and discretion in handling sensitive information. Requirements: Proven experience as an administrative assistant or similar role. Proficiency in Microsoft Office suite (Word, Excel, PowerPoint, Outlook) and other relevant software. Excellent communication skills, both written and verbal. Strong organizational and time-management abilities, with keen attention to detail. Ability to prioritize tasks and manage multiple deadlines effectively. Experience with virtual communication tools such as Zoom, Microsoft Teams, or Slack. Reliable internet connection and home office setup conducive to remote work. Self-motivated and able to work independently with minimal supervision. Adaptability and willingness to learn new skills and tools as needed. Previous experience working in a remote or virtual environment is a plus. Additional Information: This is a remote position, and candidates must have the ability to work from their home office. Flexible working hours may be required to accommodate different time zones or business needs. Training and support will be provided to familiarize you with company procedures and tools. Opportunities for professional development and advancement may be available based on performance and company growth.
Duties: 1. Assisting clients with financial education. 2. Helping clients implement financial solutions. 3. Full training provided and State Licensing. 4. Scheduling appointments mostly via Zoom. 5. Office related duties: filing paperwork, applications. 6. Full-Time, Part-Time, and Remote work. 7. Must be at least 18 years of age to qualify.
Job Title: Virtual Assistant/Social Media Marketer/Customer Service The Corcoran Groups: We are looking for a multi-skilled and dedicated individual to join our team as a Virtual Assistant/Social Media Marketer/Customer Service. This role requires you to perform various duties including data entry, administrative support, social media marketing, customer service, and call center operations. Address: 590 Madison Avenue New York, NY 10022 Duties and Responsibilities: -Organize and maintain all information - Handle and coordinate all records - Perform data entry tasks - Handle social media platforms to market the company and its products - Manage customer inquiries and complaints - Assist with team and client communication - Perform call center operations and handle customer calls - Handle online and offline customer inquiries - Provide excellent customer service Qualifications: - No special skill is required - Entry level SEO Specialist - Knowledgeable in social media platforms and social media marketing - Excellent spoken and written communication skills - Experience in customer service and call center operations - Ability to provide all necessary info and priorities Working Conditions: This is a remote position that requires a stable internet connection. The work schedule is flexible but includes regular business hours and salary is ($35per hr) 3 hours a day If you possess the qualifications mentioned above and have experience in handling different responsibilities, please apply to this posting. Join our growing team and help us serve our clients better!
This is a part-time role for a Financial Representative. The Financial Representative will be responsible for providing financial planning advice, offering insurance solutions, assisting with retirement planning, and facilitating investments. Start a new career and get paid to train! Build a business and learn as you go! Qualifications Financial Planning and Finance skills Insurance knowledge and experience Retirement Planning expertise Investment understanding Strong communication and interpersonal skills Ability to work independently and remotely Good organizational and time management skills Previous experience in the financial services industry is a plus Company Description Our Firm is leading financial services company operating for over 46 years. We have more than 2,000 corporate employees who support over 135,000 licensed independent representatives. Our focus is on serving the needs of middle-income families by offering financial education and a range of financial products and services.
We seek a Legal Assistant or Paralegal, preferable with experience with personal injury matters, to index and summarize deposition transcripts, and create lists of certain needed or identified documents or witnesses. Strong writing skills are absolutely essential. The position is fully remote
Hello! We are looking for a Virtual Assistant for the Multimedia company, Vagabard. Vagabard is a website and multimedia production company that is home of the Creative Wandering Spirit. This Society allows individuals to learn, communicate, & evolve. Through Mental Health Awareness, Self Expression, & Spirituality, we are legion. Welcome to the Pack, Fellow Vagabard! We need a virtual assistant to help us keep track of daily tasks. Additionally they must help maintain the site and come up with ideas on how to grow the brand. If this sounds like something you'd be interested in doing please register. Work is remote and only a few hours a week. Therefore it would only be $200/month and wouldn't be full time work.
Full job description The Customer Success Manager (CSM) reports to the Sr. Manager of Customer Success. This role will leverage industry expertise and in-depth solutions knowledge/thought leadership to connect customer business objectives to the functional capabilities of our products and solutions. You will drive collaboration across teams to boost customer lifetime value, improve retention, increase satisfaction, and build trust. This role will be responsible for short-term customer success engagement to ensure customers who are experiencing challenges with value-realization are receiving the necessary assistance to successfully achieve their outcomes and improve their experience. PRIMARY RESPONSIBILITIES Orchestrate multiple activities simultaneously to accomplish a goal. Get the most out of limited resources. Apply knowledge of internal structures, processes, and culture to resourcing efforts. Understand our customer’s business and collaborates on and supports solutions which meet customer expectations Utilize CRM tools to track customer activities effectively and accurately Assist with the delivery of customer business review meetings Understand and communicate overall customer health, including the identification and escalation of at-risk accounts Provide timely and helpful information to others across the organization, while supporting the open expression of diverse ideas and opinions Support the establishment of clear responsibilities and processes for monitoring work and measuring results Build, own, and drive the customer engagement plan through execution and engagement for the customer Coordinate between the organizations to organize the meetings/invites and drive initiatives for the customer internally REQUIRED SKILLS/KNOWLEDGE/ABILITIES 2+ years of experience in the multi-family industry and/or 2+ years of Account Management/Relationship Management experience Ability to facilitate business relationships and effectively support assigned accounts Ability to work with a wide variety of customers and personalities Outstanding documentation and follow-up capabilities Ability to understand and manage customer expectations Ability to work closely with all levels of the organization and to elicit cooperation from a wide variety of sources, including senior management, customers and other departments Ability to take ownership of assigned opportunities and issues Ability to recognize and escalate issues and risks as deemed necessary through the appropriate channels Ability to address and resolve all issues utilizing the available resources in a timely and proficient manner Strong written and verbal communication skills Persuasive, encouraging, motivating, and professional personality Physically able to participate in training sessions, presentations, and meetings Ability to work extended hours as needed (may be required at times) Proficient in Microsoft Office Suite, specifically Word, Excel, PowerPoint Physically able to participate virtually or in-person training sessions, presentations, and meetings Ability to work extended hours as needed (may be required at times) Ability to travel as needed to customer and company locations PREFERRED SKILLS/KNOWLEDGE/ABILITIES Understanding of multi-family industry at both corporate and property level Understanding of SaaS industry and technology (2+ years’ experience with SaaS) Understanding of products and services is preferred (1-2 years’ experience with products) Knowledge of Customer Success practices Experience with Customer Relationship Management (CRM) software such as, Salesforce Aptitude to learn software programs #LI-EC1 #LI-Remote Skills Required Cross Collaboration Accountability Customer Service Preferred Organization Behaviors Required Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
As a Call Center Agent, you will be the primary point of contact for customers, addressing their inquiries, resolving issues, and providing exceptional service over the phone. You will handle a high volume of inbound and outbound calls in a timely manner, ensuring customer satisfaction and retention. Responsibilities: Answer incoming customer calls promptly and professionally. Provide accurate information about products, services, pricing, and availability. Assist customers with placing orders, processing returns, and resolving billing inquiries. Troubleshoot and resolve customer issues and complaints effectively and efficiently. Escalate complex issues to appropriate departments or supervisors for resolution. Follow up with customers to ensure their concerns are fully addressed and resolved. Keep detailed records of customer interactions, transactions, comments, and complaints. Adhere to company policies and procedures regarding customer interactions, confidentiality, and data security. Meet or exceed performance goals, including call handling metrics, quality assurance standards, and customer satisfaction targets. Participate in ongoing training and development programs to enhance product knowledge, communication skills, and customer service techniques. Collaborate with team members and supervisors to improve processes, share best practices, and achieve collective goals. Maintain a positive and professional attitude in all customer interactions, even in challenging situations. Stay informed about industry trends, competitor activities, and new product offerings to better serve customers and provide relevant information. Flexibility to work in shifts, including evenings, weekends, and holidays, as required by business needs. Qualifications: High school diploma or equivalent; additional education or certification in customer service or related field is a plus. Previous experience in a customer service or call center environment preferred. Excellent communication skills, both verbal and written, with a clear and professional phone manner. Strong active listening skills and the ability to empathize with customers' concerns. Proficiency in computer skills, including typing, navigating multiple systems, and using CRM software. Ability to multitask, prioritize, and manage time effectively in a fast-paced environment. Problem-solving skills with a proactive and solutions-oriented approach. Attention to detail and accuracy in data entry and documentation. Ability to work independently with minimal supervision and as part of a team. Adaptability to changing policies, procedures, and technology. Working Conditions: Office environment with prolonged periods of sitting and using a computer. High volume of incoming calls with varying levels of complexity and urgency. Occasional exposure to stressful or challenging customer interactions. Shift work may be required, including evenings, weekends, and holidays. Benefits: Competitive salary commensurate with experience. Flexible work schedule and remote work opportunity. Professional development and training opportunities. Health insurance, retirement plans, and other benefits package options. $30-40 per Hourly Rate.
NOW HIRING!!! COMPANY: GOOD&BEST PROPERTIES GROUP INC Pay: $5250.00/Monthly Send me a dm directly if you're interested in Remote job position available. *Data Entry Clerk • Sales Manager • Data Entry Clerk, Excel Professional • Healthcare Customer Service Representative •Recruiting Assistant •Administrative Assistant •Logistics Specialist •Client Services Representative •Virtual Bookkeeper *Personal assistant needed urgently you can work from home The job is available: Full-Time/Part-time Time Monday-Friday: Flexible Hrs The maximum you work 5hours/day Send a DM if you are available. GREAT FOR YOUNG AND ADULT No Experience Needed! I Train! Bonuses! Paid weekly via Direct Deposit/Check depends on your choice full benefits: Medical Vision,Life insurance,Car insurance and more.
Position: Unpaid Summer Data Analyst Internship Overview: We are seeking five motivated and enthusiastic individuals to join our team as Unpaid Proposal Writer Interns. Primary responsibility of this job is "Drafting project proposals for diverse organizations and institutions". This is an excellent opportunity for someone looking to gain valuable work experience and develop their skills in a professional setting. As Unpaid Intern, you will have the chance to contribute to meaningful projects and collaborate with experienced professionals in our organization. The type of work is remote. Duties: - Writing project proposals for different organizations and institutions - Assist with various tasks and projects as assigned by the supervisor - Conduct research and gather data to support ongoing proposals initiatives - Participate in team meetings and contribute ideas and insights - Shadow and learn from experienced professionals in different departments - Support the team in day-to-day operations and provide assistance when needed Experience: - Currently enrolled in a degree program in Master/PhD related to the field of interest (e.g., Statistics, Data Science, Computer Science, business, marketing, engineering, etc.) - Strong written and verbal communication skills - Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) - Ability to work independently and collaboratively in a team environment - Detail-oriented with excellent organizational skills - Strong problem-solving abilities and willingness to learn Benefits: - Gain practical work experience in a professional setting - Opportunity to network with professionals in your field of interest - Receive mentorship and guidance from experienced professionals - Develop transferable skills that will enhance your resume Required Documents: - Resume - Cover Letter: Please submit a cover letter addressing how you can incorporate your skills and experiences into the specific duties of this role. In particular, we are interested in hearing about your experience with drafting project proposals for diverse organizations and institutions, as this is a key responsibility of the position. If you are eager to learn, motivated to succeed, and ready to take on new challenges, we encourage you to apply for this exciting opportunity. Please submit your resume along with a cover letter highlighting your interest in the position
Smarter Energy Services is currently seeking experienced sales professionals to work as in-market Community Solar Representatives (CSR). This is a remote, independent (1099) full commission role. Ideal candidates have at least 1 year of solar sales experience, with 2+ yrs. of direct sales (B2B or B2C) experience. Multilingual is preferred, but not required. Familiarity with different CRM, such as Salesforce, HubSpot, etc., is a plus. CSRs will be responsible for generating new accounts for both residential and commercial community solar. CSRs will do so via both outbound cold-calling (B2B only) and door-knocking (B2B and B2C) prospects in specified areas within a given state. From there CSRs will assist prospective customers applying electronically for enrollment in a community solar farm project. They will do so via online web tools and/or mobile apps. ATTRIBUTES: - Min of 1-year direct sales experience - 2+ years of overall sales experience - History of proven sales success - CRM software experience: preferred - but not required - Multi-lingual - preferred, but not required RESPONSIBILITIES: - Leads generation, management, and weekly reporting - Over-the-phone & in-person sales consultations/appointments - Customer enrollments via online web-portal(s) and/or mobile apps RESOURCES PROVIDED: - Online enrollment tools/apps - Assigned territories ABOUT US: Since 2010, Smarter Energy Services has been serving New York options for a sustainable, long-lasting future – both financially and energy-wise. With the state of the world as it is – economic turmoil and climate change notwithstanding – we all want to do our part and not feel like we are watching our planet erode from the sidelines. That is where Smarter Energy Services comes in. We offer long-term solar solutions in a way that is more accessible for everyone and are doing our best to bring it to everyone we can.
What we’re offering is a remote job on a contract basis and an opportunity to work first hand with New and existing investors at Amun Capital Finance to secure investments on the company start funds easily
No Experience? No Problem! Here at SCI - we believe in giving everyone a chance to excel. You don't need prior experience to thrive in our remote roles; we will provide you with the training and support you need to succeed. If you're eager to learn and grow, we encourage you to apply. We have a fun yet challenging employment opportunity for an entry level CSR and financial services representative. The Remote Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of SCI. Through a thorough understanding of SCI practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The primary function of this role is to provide inbound Phone support to SCI Members and donors through the lifespan of their membership with SCI. Responsibilities 1. Contacting our donors via phone and email 2. Scheduling appointments for our field agents and team with prospective donors. 3. Maintaining a detailed record of appointments and interactions 4. Providing excellent services and representing our company professionally 5. Meeting and exceeding daily and weekly appointment setting targets Skills 1. Welcoming and warm personality that demonstrates genuine care for customers 2. Is comfortable conversing with individuals from a variety of backgrounds and all organizational levels 3. Ability to multi-task effectively and prioritize a shifting workload 4. Strong organizational skills and attention to detail in managing administrative tasks 5. Strong problem-solving abilities and the capacity to handle challenging situations with a positive attitude 6. Must perform well independently as well as in a team environment 7. Proficient in Microsoft Office and Google Workspace 8. Basic financial literacy
-answer calls, chats and emails from clients/customers -answer questions -assist in making sure needs are met and taking notes -running demo to clients to showcase portfolio -handling coaching calls and one and one -handling scheduling and appointments -making sure payments are up to date and received from clients and customers -making sure all contact information and forms are up to date for clients and customers
Full Job Description Mercy Drive, Inc. is looking for a Day Habilitation Driver/ Direct Support professional (Bilingual Spanish) Must have at least a high school diploma or GED. Must be able to drive a 12-15 Passenger Van. 30 Hours a week. Monday-Friday 7am-3pm (3 days a week) Duties include the following: (other duties may be assigned) 1. TO ENSURE SAFETY OF ASSIGNED PARTICIPANTS DURING THE PROGRAM HOURS AND PARTICIPANT IS NOT SEPARATED FROM A GROUP AT ANY TIME; EACH PARTICIPANT IS ACCOUNTED FOR WHEN THEY ARE OUT IN THE COMMUNITY OR USING ANY PUBLIC FACILITIES. TRANSPORT INDIVIDUALS. 2. To assist participants in attaining skills according to their abilities and behavioral needs identified in Group Day Habilitation Plan such as adaptive skills, socialization and communication skills, money management and travel training skills and additional individualized skills to be discussed with the Program Supervisor, participant, and circle of support. 3. To inform the Program Supervisor immediately about suspected incidents of any types of abuse, exploration, and neglect to the Individual during the service time, to document it in writing, and to report within 12-24 hours of incident discovery. 4. To always take into consideration that extra patience and understanding is imperative and essential when interacting with people who have special needs with physical and/or mental limitations. To be emotionally and physically capable of caring for members of this population. 5. To provide professional direct assistance and adequate supervision to participants during the service time and before ending the service, to remain always calm. To present as a positive role model for the individual. 6. Staff must perform a headcount of every participant before leaving and upon arrival at any location or destination including getting on and off vehicles, elevators or other mold of transportation. 7. To follow community safety agreement and professional boundaries policy at all times. 8. To complete and submit monthly summary notes and individual summary to Program Supervisor by the 5th of the month documenting continuous progress reviews according to OPWDD and the agency standards. 9. To ensure proper personal hygiene; to assist the participants with self-care, toileting, showering, tooth brushing, grooming, dressing and others as needed. To ensure the participant’s diaper is always clean. To check the diaper once again before dropping off the participant. 10. To assist in developing, coordinating and implementing curriculums and goals related activities by following the program’s schedule for each Individual and accompany participants safely to community resources (stores, places of worship, Library, Park, Museum, Grocery store, recreation and health facilities etc.) in order to promote the usage of available ordinary community resources. 11. To maintain daily documentation, to clock in/out daily, and to complete other Day Habilitation Documentation as required by the Program and the Supervisor. 12. To meet the deadlines assigned by the Program Supervisor, to ensure the documentation completed properly and submitted on time. 13. To maintain in the program a healthy and positive environment, including but not limited to safety, program/vehicle cleanliness, and maintenance of program supplies. Assist the driver in maintaining a safely operated bus (making sure Participants are properly seated and buckled up during transit) 14. Monitor riders’ behavior during trips and report any sign or symptoms of illness or adverse medication reaction to the site supervisor in order to implement an appropriate plan of action. 15. To perform monthly fire drills with participants at the program. 16. To report “in” and “out” of the Participant’s home or at the Community by contacting Program Supervisor. 17. To inform the Program Supervisor immediately about any issues/problems by using the Agency Cell Phone. 18. To use communication skills in order to participate effectively as a team member. 19. To use equipment and supplies efficiently and inform the Program Supervisor of shortages/needs. To maintain agency cell phone, E-Z pass and other agency property accurately. 20. To keep Program’s Supervisor informed immediately of any changes in participant’s or work schedule. To report the program’s supervisor one day prior in case of calling for sick day off. 21. To participate in scheduled group supervision and/or biweekly meetings, to attend in-office or OPWDD provided trainings when appropriate and relevant to job duties in order to increase knowledge of services and share professional support. To attend Initial/Annual/Semi-Annual Day Habilitation Plan reviews and other meetings if required. 22. Perform other/additional duties as assigned by Executive Director, Program Manager and Program Supervisor. 23. Transport Individuals in 12 Passenger Vans. Work Remotely No Job Type: Part-time Pay: $17.95 per hour Benefits: Life insurance Paid time off Retirement plan Schedule: 10 hour shift Weekends as needed Education: High school or equivalent (Required) License/Certification: Driver's License (Required) Work Location: In person