Offres customer service manager à London

We are a reputed business based in East London. We are looking for a Customer Service Manager.

- Handling and resolving customer complaints in a professional and empathetic manner. - Processing customer requests (service tasks, consumable orders, installations) in the shortest and most efficient way. - Develops and implements policies and procedures to deal effectively with customer requirements and complaints. - co-ordinates and controls the work of those within customer services departments. - discusses customer responses with other managers with a view to improving the product or service provided. - plans and co-ordinates the operations of help and advisory services to provide support for customers and users.

Store Manager | £37,500 per year | Sunday - Thursday We are The Salad Project, London’s answer to healthy food and a fresh outlook on how we live, feel and eat. Our founders Florian and James opened the doors to our first store in the summer of 2021. Today, we are a five store operation, expanding across London. At The Salad Project, our passion goes beyond the quality of our food. We are equally committed to finding and nurturing our staff, so we are on the hunt for exceptional managers to join our team. We’re looking for people committed to taking the next step in their career, keen to join a company whose growth trajectory opens up hundreds of inspiring development opportunities - and whose current team can’t wait for you to join the family. Role | Store Manager 45 hours per week | Sunday - Thursday To lead a team of 30-40 members of staff in total To delegate tasks to your supervisors to ensure standards are maintained during all opening hours To help manage our team members' morale and happiness at work while guiding their career development To implement & improve service processes while constantly looking out for ways to improve the way we operate To monitor & implement hygiene best practices in and out of service in order to maintain our 5* hygiene rating Ensure and enforce the use of current operating systems Assist in hiring and developing our staff to suit the needs of the store and the business To maintain control over the P&L of the restaurant To report any issues or wins to the management team To celebrate the staff wins To ensure proper maintenance of the store And most importantly, to ensure The Salad Project continues to offer great customer service, great operational service and great tasting, healthy food. Expectations | Efficiency, Communication, Energy Strong proficiency in organising a large team Ability to lead from the front while looking out for issues throughout the day Ability to steady the ship and prevent issues before they happen Communication skills, knowing when to use a firm hand or a softer approach Positive energy and dedication to the team Strong ability to maintain a clean and hygienic environment Experience Requirements | 2 Years Ideally, you will have 2 years’ experience managing a team in a fast-paced environment within the hospitality industry Ability to commit full time A desire to make a career in hospitality.

Want to be part of the UK’s No.1 voted Nail Salon? About Us: Take your career to the next level with Townhouse, a visionary creation founded by Juanita Huber-Millet with a singular goal of elevating the nail salon experience. We have poured heart and soul into perfecting every detail of our brand. At Townhouse, we celebrate flawless treatments, carefully curated from start to finish. This dedication is more than just a display, it is our promise to deliver an exceptional experience for both, our clients and our amazing team members. We are all about creating a unique, personalised journey for each one of you. About the Role: - Step into the spotlight as a Townhouse Nail Artist, where glamour meets professionalism. - As a brand ambassador, you will infuse passion into every treatment, ensuring an exceptional experience for our clients. - Prove your expertise as a Nail Technician, Manicurist, or Nail Artist, bringing your skills to Townhouse. - Demonstrate your commitment to excellence by upholding the highest standards of cleanliness, ensuring our salon is a haven of luxury and perfection. - Play a vital role in the team by assisting in salon upkeep and stock replenishment, contributing to the seamless flow of our exceptional services. - Your exceptional communication style, coupled with outstanding customer service skills, is key to creating memorable experiences for our clients. - Join us at Townhouse, where your journey as a Nail Artist is not just a role—it's an opportunity to shine, to create, and to make every client feel extraordinary. Your talent and passion are the cornerstones of our exceptional nail salon experience! - NVQ level 2 or similar is required. Role Responsibilities: - Deliver high-quality nail services to clients, including manicures, pedicures, and nail enhancements. - Thoroughly clean and sterilise all tools and equipment before and after each use. - Keep the work station tidy and well-organised at all times. - Stay informed about current nail trends and techniques. - Educate clients on proper nail care practices and recommend suitable products. - Ensure customer satisfaction by providing exceptional service Qualifications: - Demonstrate previous experience as a Nail Technician or in a similar role. - Possess a valid certification as a Nail Technician. - Have knowledge of nail products, techniques, and current trends. - Exhibit strong attention to detail and excellent manual dexterity. - Capable of maintaining a clean and hygienic work environment. - Possess excellent communication and customer service abilities. - Work effectively within a team environment. ** Employee Benefits at Townhouse:** - Private healthcare and wellness support – Benefit from the nail industry’s first private healthcare package including free telephone / video GP appointments and treatment in private hospitals if there is a long wait on the NHS. - Shopping discounts - a range of discounts on some of the largest brands to save you money every day. - Birthday Pamper Party: During your birthday month, bring a friend for a free signature manicure/pedicure and a glass of bubbles! - Social Budget - Every month your manager gets a budget to spend pampering you and your team. Expect treats, lunch at work or a night out – to be agreed with your manager! - Holiday on us: An extra day paid holiday on your annual allowance for every whole year you have been with Townhouse - up to 5 extra days! - Employee Discount: 75% discount on treatments - Interest free advance - To cover you for any emergencies and to avoid interest costs, we will provide up to a £50 advance for every day you have worked for us in a month. - Refer a Friend: Earn up to £550 for every successful hire you introduce to Townhouse.

Want to be part of the UK’s No.1 voted Nail Salon? About Us: Take your career to the next level with Townhouse, a visionary creation founded by Juanita Huber-Millet with a singular goal of elevating the nail salon experience. We have poured heart and soul into perfecting every detail of our brand. At Townhouse, we celebrate flawless treatments, carefully curated from start to finish. This dedication is more than just a display, it is our promise to deliver an exceptional experience for both, our clients and our amazing team members. We are all about creating a unique, personalised journey for each one of you. About the Role: - Step into the spotlight as a Townhouse Nail Artist, where glamour meets professionalism. - As a brand ambassador, you will infuse passion into every treatment, ensuring an exceptional experience for our clients. - Tailor your schedule with our flexible options (Full Time, Part Time, Weekdays, or Weekends) to suit your lifestyle. - Prove your expertise as a Nail Technician, Manicurist, or Nail Artist, bringing your skills to Townhouse. - Demonstrate your commitment to excellence by upholding the highest standards of cleanliness, ensuring our salon is a haven of luxury and perfection. - Play a vital role in the team by assisting in salon upkeep and stock replenishment, contributing to the seamless flow of our exceptional services. - Your exceptional communication style, coupled with outstanding customer service skills, is key to creating memorable experiences for our clients. Join us at Townhouse, where your journey as a Nail Artist is not just a role—it's an opportunity to shine, to create, and to make every client feel extraordinary. Your talent and passion are the cornerstones of our exceptional nail salon experience! NVQ level 2 or similar is required. Role Responsibilities: - Deliver high-quality nail services to clients, including manicures, pedicures, and nail enhancements. - Thoroughly clean and sterilise all tools and equipment before and after each use. - Keep the work station tidy and well-organised at all times. - Stay informed about current nail trends and techniques. - Educate clients on proper nail care practices and recommend suitable products. - Ensure customer satisfaction by providing exceptional service Qualifications: - Demonstrate previous experience as a Nail Technician or in a similar role. - Possess a valid certification as a Nail Technician. - Have knowledge of nail products, techniques, and current trends. - Exhibit strong attention to detail and excellent manual dexterity. - Capable of maintaining a clean and hygienic work environment. - Possess excellent communication and customer service abilities. - Work effectively within a team environment. ** ** Employee Benefits at Townhouse: - Private healthcare and wellness support – Benefit from the nail industry’s first private healthcare package including free telephone / video GP appointments and treatment in private hospitals if there is a long wait on the NHS. - Shopping discounts - a range of discounts on some of the largest brands to save you money every day. - Birthday Pamper Party: During your birthday month, bring a friend for a free signature manicure/pedicure and a glass of bubbles! - Social Budget - Every month your manager gets a budget to spend pampering you and your team. Expect treats, lunch at work or a night out – to be agreed with your manager! - Holiday on us: An extra day paid holiday on your annual allowance for every whole year you have been with Townhouse - up to 5 extra days! - Employee Discount: 75% discount on treatments - Interest free advance - To cover you for any emergencies and to avoid interest costs, we will provide up to a £50 advance for every day you have worked for us in a month. - Refer a Friend: Earn up to £550 for every successful hire you introduce to Townhouse.

Join Our Team at Franco’s! 🍝🍷 Exciting Opportunity: Experienced Waiter/Waitress/Chef de Rang Franco’s on Jermyn Street, Green Park, is looking for passionate individuals to join our Front of House team. Why Franco’s? 💰 Competitive Pay: £14.40-£15.40 per hour or £33,000-£35,200 annually, plus yearly bonus. 🕒 Flexible Hours: Full-time (approx. 44 hours/week), part-time, and casual shifts. 📅 Generous Time Off: Closed Sundays, 10 days over Christmas, 4 days over Easter, and Bank Holidays. 🏖️ Paid Holidays: 28 days including bank holidays, plus extra days for years of service. 📚 Growth & Development: Company-funded training courses and career progression with ‘Flow Hospitality’. 🎁 Employee Perks: Complimentary meal for two after passing probation, 50% discount at Franco’s and Wiltons, staff meals, uniforms provided and laundered. ➕ Additional Benefits: Company pension, Sickness pay, Employee of the Quarter and Year rewards, annual staff party, and more. About Us Franco’s, a pioneering Italian restaurant in London since 1946, offers a mix of traditional and contemporary Italian cuisine. Located between Green Park and Piccadilly, we’re family-owned and managed by industry veteran Jason Phillips. What You Bring 🍽️ Experience in fast-paced environments serving 80-100 covers per service. 🇮🇹 Knowledge of Italian cuisine and various wine styles, spirits, and cocktails. 💬 Excellent customer service and communication skills. 🛎️ Ability to anticipate guest needs and improve sales. 🔥 Enthusiasm, drive, and a willingness to learn. 🧾 Experience with Point of Sale software (TISSL) and WSET certification are a plus. Requirements 🇬🇧 Right to work in the UK (sponsorship not available). 📄 CV required for application consideration.

For a Pasta and Pizza Bar in Kensington , We are looking for someone CONFIDENT, HARDWORKING and FUN - who has a great passion to deliver the BEST customer experience and LOVES good food. Responsibilities: - Prepare pasta dishes and pizza according to recipes or as directed by head chef. - Assist in the development of new pasta and pizza recipes. - Ensure that all food meets quality standards and is presented attractively. - Maintain cleanliness and organization in the kitchen area. - Assist with inventory management and ordering supplies. - Collaborate with other kitchen staff to ensure smooth operations. Requirements: The job roles involve: Serving / preparing customers food ( good knife skills would be beneficial) , ensuring Food Safety and general cleanliness, Delivering excellent customer service, Helping to build a strong regular customer base, Restocking and looking after displays etc. Applicants must be: energetic, bubbly and passionate people with previous experience in customer service. You should be a motivated team player with a good ‘willing to learn’ attitude. You will need to be ‘on the ball’ and have a good level of spoken English. Drop us your CV and a brief statement of what makes you a superstar, we are very much looking forward to welcoming you to the Labakery family.

Responsible for identifying and acquiring new clients, maintaining customer relationships, and achieving sales targets for the company’s products or services within an assigned territory. This role requires a highly motivated, self-driven individual with excellent sales skills and a strong ability to network and build relationships. Key Responsibilities: • Sales and Business Development: • Identify and target potential clients through cold calling, networking, and referrals. • Conduct product presentations and demonstrations to prospective clients. • Develop and execute sales strategies to meet or exceed sales targets. • Negotiate terms of sales and agreements, ensuring mutually beneficial outcomes. • Customer Relationship Management: • Build and maintain strong, long-lasting customer relationships. • Provide excellent customer service and follow up to ensure customer satisfaction. • Act as the primary point of contact for clients, addressing inquiries and resolving issues promptly. • Market Research and Analysis: • Stay informed about industry trends, market conditions, and competitors. • Identify new market opportunities and share insights with the sales team and management. • Administrative Duties: • Prepare and submit regular sales reports, including sales activity, pipeline status, and forecasts. • Maintain accurate records of client interactions and transactions in the company’s CRM system. • Ensure compliance with company policies and industry regulations. Qualifications: • Proven experience as a sales representative or in a similar sales role. • Excellent communication, negotiation, and interpersonal skills. • Strong self-motivation and the ability to work independently. • Familiarity with CRM software and sales tools. • Ability to travel as needed within the assigned territory. • Bachelor’s degree in Business, Marketing, or a related field (preferred). Compensation: • Commission-based pay structure, with the potential for high earnings based on sales performance. • Opportunities for bonuses and incentives based on achieving sales targets. Additional Information: • This is an independent contractor role, and the sales representative is responsible for their own taxes, insurance, and business expenses. • Flexibility to set your own schedule and manage your own sales activities.

Experienced team leader/ supervisor for a busy sushi delivery- takeaway shop Ensure high hygiene standards and excellent customer service. Monitor and deal with any complaints or customer queries. Lead and motivate FOH and BOH staff. Communicate with suppliers and delivery drivers. Full responsibility of H&S, Food Safety and HACCAP management.

Supervisor Our Supervisors deliver friendly, efficient customer service and create a warm and welcoming atmosphere to all our customers. As a Supervisor at Beds and Bars you will have the opportunity to supervise, train and motivate others, with the key aim of retaining and attracting new customers. Essential requirements You must: Be eligible or have all necessary documentation in which to be legally employed in the country, which you are based. All Documentation required by any Local/Regional/National certifying or governing bodies in which to operate legally within your units’ country. Have an up to date/active bank account in your own name. Be able to converse Fluently in English. Where live in accommodation is not provided. Have a fixed place of residence and live within a reasonable travelling distance of the unit. Providing a Brilliant Experience for our Customers Always deliver excellent customer service. Deal with customer issues in a professional and helpful manner. Keep up to date with current promotions and new products and inform staff. Make customers aware of offers in our units. Maintaining Controls and Standards Serve and present beverages, quickly and efficiently, meeting our standards and specs. Assist in the opening and closing of the unit. Assist in keeping the unit clean and safe. Always adhere to all company policies and procedures and licensing laws. Maintain accurate stock control, including ordering, delivery checks, line checks and wastage. Leading and Developing People Maintain personal knowledge by completing in-house training and attending course. Always engage with your line manager about your own personal and professional development and how Beds and Bars can assist. Achieving Targets and Growing Profits Assist in achieving all financial targets set for the unit. Building a Sustainable and Innovative Business Be involved and contribute at team meetings. Carry out instructions given by the management team and head office. Person Specification Customer focus Be friendly, smiley, sociable and welcoming to our customers, to create a great atmosphere. Remain calm, patient, and polite, if receiving customer feedback. Be helpful and go out of your way to help our customers. Drive Be confident and self-motivated. Demonstrate a passionate commitment to the business. Welcome and embrace change, with a positive attitude. Be able to work unsupervised in a busy environment. Be able to prioritise duties. Personal integrity Be honest and reliable. Be trustworthy and respectful. Be immaculately dressed. Maintain excellent timekeeping and attendance. Be always professional. Teamwork Always be a good team player. Build and maintain good relationships with all team members. Work together with the team to ensure that the pub is the best it can be. Be willing to take on jobs to balance the team workload. Be able to communicate well with people of all levels. Developing self and others Be motivated to learn and develop self. Seek feedback and invest time in personal development. Supervise, train, and develop others. Support, encourage and motivate others. Coach, guide and give feedback to others. Managing change Welcome and embrace change, with a positive attitude. Understand the need for change. Look for opportunity to improve areas of the pub and business. Gaining commitment Communicate clearly to colleagues and customers. Gain commitment of others by using own knowledge. Act as a role model. Perks & Benefits Section: Beds and Bars is an internationally-known travel brand that operates 21 backpacker hostels and 16 bars and pubs across Europe. If you want to work for a business that’s dedicated to building your skills and knowledge of the hospitality industry, then we could be the company for you. Our industry-leading benefits include; 50% off Food and Drink in all of our bars 50% off St Christopher’s Inns accommodation in Europe (and other partners across the world) Industry-recognised training Regular incentives and trips away Employee of the Month, Quarter and Year awards with cash rewards Free mental health support, counselling and care Award-winning company development schemes We love to work hard and play hard, and we’re always on the lookout for the next rising stars in hospitality. If you think you could be a good fit, please do get in touch!

Here are a few of the reasons why the Bright & Beautiful team of Domestic Cleaners (HouseKeepers) love working for us! · Holiday pay · Family friendly hours · No evenings or weekends! · Full training · Company uniform · Full employment contract · Supportive team and great managers Due to our continued success, we are proud to announce the expansion of our team of Domestic Cleaners. We are recruiting for part time positions covering Walthamstow, Waltham Forest, Leyton, Wanstead, South Woodford and surrounding We are looking for individuals who would be available Tuesday - Friday between 9:30/10am to 2:00/2:30pm, we are flexible with the working hours we can offer. Could this be the ideal role for me? At Bright & Beautiful, we promote a fantastic team working environment so when you join our team you will truly become part of the family. We pride ourselves on our meticulous standards and have a real dedication to providing a professional service. If you have an affinity to our values, this could be the ideal role for you. As a Domestic Cleaner, you will require the following skills and experience: · A keen eye for detail · Meticulous standards · A positive and courteous attitude · An energetic and efficient approach to work · Be a great people person We are looking to speak to drivers, care home team, housekeepers and candidates with waiting on and customer service experience. Our Business Bright & Beautiful is an award-winning concept in domestic cleaning services, providing eco-friendly cleaning, tidying, laundry and ironing; with the highest standards of security and service! Our Domestic Cleaners are the face of our business and are experts at providing tailored housekeeping solutions. If you want to contribute to our award-winning business, we would love to hear from you. Please note: All individuals will be required to complete a DBS check before starting employment. Payment is monthly via BACs NOT cash in hand.

Store Manager Luxury Ladieswear Harrods £45,000 + bonuses Italian brand A beautiful and premium luxury brand known for its superior quality and styling, requires a Store Manager for their concession in Harrods. Store Manager Requirements Worked as a store manager for a luxury ladieswear concession / boutique in the UK Someone who has implemented methods of generating clientele and boosting sales. Analytically strong and knows their KPIs as well as an excellent communicator. Sharp eye for detail when it comes to store & own presentation. Effective managerial skills, able to train, motivate and develop a team to produce outstanding results. Effective time management skills, reliable and able to complete tasks accurately and on time. Motivated and trained their team to achieve the highest level of customer service Excellent underrating on luxury clothing materials, cuts, styles and matching up items. ( Cover the above? Then apply now ) A fantastic company to work for coupled with an excellent basic salary + bonus structure +benefits. Due to the high volume of responses, we are only able to contact shortlisted applicants. We are not taking telephone/emails enquires. Rely Recruitment....Experts in the luxury retail sector. Keywords: Luxury retail , luxury womenswear , manager, assistant store manager , Rely Recruitment Store Manager , ladieswear , Store Manager Womenswear . #Selfridges #harrods #AlfredDunhill #sloanstreet #bondstreet #luxuryretailrecruitment #luxuryfashion #luxurygoods #luxuryjobs #luxuryrecruitment #luxuryretail #luxuryretailjobs #BottegaVeneta #Bulgari #Burberry #Canali #Cartier #Chanel #ChristianDior #Corneliani #fashion #Fendi #Gucci #Hermès #HUGOBOSS #JimmyChoo #Ladieswear #londonfashion #LouisVuitton #mandarin #menswear #RalphLauren #retail #RobertoCavalli #Rolex #SaintLaurent #salesassistant #storemanager #tailor #temporarysalesassistant #temps #tempstaff #TOMFORD #Valentino #Versace #westfield #womenswear

You will work onsite and report into the Assistant or Store Manager and your role could be to help on the tills, advise our customers, or work in our back shop. You will also: Help our customers and put them at ease; whether that’s listening to find out more about them, answering questions and giving great advice on our fantastic products, recommending items they hadn’t considered or simply offering a basket - it's the little things that make a difference

We are on a look out for a friendly and welcoming Host/Hostess to join our newly opening restaurant in the heart of Soho! This role will be available full-time as well as part -time. Job Description: - Greet guests as they enter the establishment with a warm and welcoming demeanour. - Seat guests promptly and appropriately based on seating charts and guest preferences. - Manage reservations, including confirming, adjusting, and accommodating special requests. - Maintain cleanliness and organization in the dining area, including resetting tables and ensuring a tidy appearance. - Assist servers by communicating special requests or needs from guests and coordinating table turnovers efficiently. - Answer phone calls, take to-go orders, and provide information about the menu or restaurant policies. - Manage the waiting list during peak hours, providing accurate wait times and keeping guests informed of their status. - Monitor dining room activity to ensure guest satisfaction and address any issues or concerns promptly. - Work collaboratively with other staff members to uphold high standards of service and create a positive dining experience for guests. - Adhere to all restaurant policies and procedures, including safety and sanitation guidelines. Qualifications: - Excellent customer service skills with a friendly and outgoing personality. - Strong communication and interpersonal abilities. - Ability to multitask and work efficiently in a fast-paced environment. - Attention to detail and a commitment to maintaining cleanliness and organization. - Flexibility to work evenings, weekends, and holidays as needed. - Previous experience in a similar role or hospitality industry preferred but not required. - This job description may vary depending on the specific requirements of the restaurant or establishment. - Join our team today and be part of creating memorable experiences for our guests! Job Types: Full-time, Part-time Pay: £13.00 per hour Expected hours: 30 – 48 per week

Job Summary: The Counter Soho is a look out for experienced Receptionists to join our team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere and supporting GM with admin tasks. If you have excellent communication skills and a passion for hospitality, we’d love to hear from you. Key Responsibilities - Warmly greet guests upon arrival with a friendly and professional demeanour. - Manage reservations and seating arrangements to ensure efficient table turnover and guest satisfaction. - Escort guests to their tables and present menus. - Handle phone calls and online reservations promptly and accurately. - Confirm reservations and manage any changes or cancellations. - Maintain an organised reservation system. - Provide guests with information about the menu, specials, and restaurant services. - Address guest inquiries and resolve any issues or complaints promptly and courteously. - Assist with coat check and other guest services as needed. - Respond to the reviews and complaints - Maintain a clean and organized reception area. - Manage waitlists during busy periods and communicate wait times to guests. - Coordinate with the waitstaff and management to ensure smooth service flow. - Liaise with kitchen and serving staff to manage seating and guest flow. - Relay any special guest requests or dietary requirements to the appropriate team members. - Keep the management informed of any guest feedback or issues. Qualifications: - At least 3 years previous experience in a receptionist or customer service role, preferably in a restaurant or hospitality setting. - Excellent verbal and written communication skills. - Strong organisational and multitasking abilities. - Friendly, approachable, and professional demeanour. - Ability to handle high-pressure situations and remain calm under stress. - Proficiency with reservation software and basic computer skills. - Flexibility to work evenings, weekends, and holidays.

Job Overview: We are seeking a dynamic Sales Advisor to join our team. As a Sales Advisor, you will be responsible for providing excellent customer service and driving sales to achieve targets. Duties: - Communicate effectively with customers to understand their needs and provide suitable product recommendations - Deliver exceptional customer service to enhance the overall shopping experience - Organise and maintain product displays to attract customers - Utilise IT systems for sales transactions and inventory management - Demonstrate proficiency in English language for effective communication with customers - Utilise sales techniques to drive revenue and meet sales targets - Display a proactive approach to drive sales through negotiation and persuasion - Manage time efficiently to balance customer interactions and administrative tasks - Experience: - Previous experience in a sales role is advantageous - Strong customer service skills are essential - Excellent organisational abilities to manage multiple tasks effectively - Proficiency in IT systems for sales tracking and reporting - Strong command of the English language for clear communication - Demonstrated ability in sales techniques to achieve targets - Drive and motivation to succeed in a competitive sales environment - Negotiation skills to close deals successfully - Effective time management skills to prioritise tasks efficiently - Join us as a Sales Advisor and embark on an exciting career in sales with opportunities for growth and development.

Looking for an Assistant Manager. We have a great team already, and great atmosphere to work. Looking for someone with strong leadership and communication skills, a hands on team player, with excellent customer service at the floor.

Join Our Team at Bonata: Team Member Position Available Perks: Free meal during shifts Complimentary drinks and coffee Gym membership Working hours: Monday to Friday, 6 AM - 4 PM Off on bank holidays Role Overview: Deliver exceptional customer service Prepare food to high standards Keep workspace clean and organized Be the welcoming face of Bonata Responsibilities: Greet customers warmly Accurately take and prepare orders Follow hygiene and safety practices Restock and manage inventory Work collaboratively for smooth operations Create a friendly atmosphere Who We're Looking For: Enthusiasm for Mediterranean food Strong customer service and communication Ability to thrive in a fast-paced setting Team-oriented, positive approach Previous experience in food service (advantageous, but not required) Join us and be a part of creating memorable dining experiences!

Sage and Poppy is an exciting new coffee shop set to open its doors in early 2024. We are passionate about providing our customers with a unique and exceptional coffee experience. Our mission is to create a welcoming environment where people can enjoy high-quality coffee and a sense of community. Position: Head Barista Job Summary: As the Head Barista at Sage and Poppy, you will play a pivotal role in shaping the coffee culture and customer experience. We are seeking an experienced and enthusiastic individual with a strong background in coffee preparation, customer service, and inventory management. The Head Barista will be responsible for leading the coffee bar team, ensuring exceptional service, and managing the ordering and inventory of coffee-related supplies. Key Responsibilities: Coffee Preparation and Service: Craft and serve a variety of high-quality coffee beverages in accordance with company standards. Train and mentor barista staff in the art of coffee preparation and customer service. Team Leadership: Lead, inspire, and motivate the coffee bar team to deliver outstanding service. Create a positive and collaborative work environment. Inventory Management: Monitor and manage coffee bean inventory, ensuring freshness and quality. Place orders for coffee beans, syrups, and other related supplies to maintain adequate stock levels. Quality Control: Implement and maintain quality control measures to ensure consistency in coffee preparation. Conduct regular tastings and evaluations to identify areas for improvement. Customer Engagement: Interact with customers to enhance their experience and build a loyal customer base. Gather feedback and make recommendations for improvements. Qualifications: Minimum of 2 years of experience as a barista, with a proven track record in coffee preparation and customer service. Previous experience in a leadership or supervisory role within a coffee shop. Strong knowledge of different coffee brewing methods and techniques. Excellent communication and interpersonal skills. Requirements: Passion for coffee and a commitment to delivering an exceptional customer experience. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Flexibility to work weekends and holidays as needed. Proficiency in inventory management and ordering processes. Benefits: Competitive salary commensurate with experience. Opportunities for career growth and advancement. Employee discounts on coffee and other products. If you are a skilled barista with leadership experience and a passion for coffee, we invite you to join our team and contribute to the success of Sage and Poppy. Apply now by submitting your resume and cover letter detailing your relevant experience and why you are the ideal candidate for the Head Barista position. We look forward to welcoming you to our coffee-loving community!

Join Our Team at Creme de la Crepe: Now Hiring a Supervisor or Assistant Manager! Are you passionate about the culinary arts and have a knack for leadership? Creme de la Crepe is seeking a dedicated and experienced individual to join our team as a Supervisor or Assistant Manager. If you thrive in a fast-paced kitchen environment and have a flair for excellent customer service, we want to hear from you! Position: Supervisor/Assistant Manager Qualifications: - Minimum of 1 year of prior experience in a supervisory or managerial role within the culinary industry. - Proven experience working in a kitchen setting. - Strong leadership skills with the ability to supervise and manage a team effectively. - Proficiency in making coffee to a high standard. - Excellent customer service skills, with a focus on creating memorable dining experiences for our guests. - Level 2 certification in Food Safety and Hygiene is required. At Creme de la Crepe, we pride ourselves on delivering exceptional crepes and outstanding service. As part of our team, you will play a crucial role in maintaining our high standards and ensuring the smooth operation of our creperie. Responsibilities: - Overseeing daily kitchen operations and ensuring food quality and safety. - Supervising and motivating staff to provide top-notch service. - Managing inventory, ordering supplies, and maintaining kitchen equipment. - Handling customer inquiries and resolving any issues promptly and professionally. - Training new employees on company policies and procedures. We offer a vibrant work environment, growth opportunities, and the chance to be part of a passionate and dedicated team. If you have the skills and experience we're looking for, we would love to meet you! We look forward to welcoming you to our creperie family!

Birley Bakery is the newest opening from entrepreneur Robin Birley, owner of private member’s clubs 5 Hertford Street & Oswald’s. Birley Bakery is located in Chelsea Green, London and has a warm and welcoming environment, inspired by the classic concept of Boulangerie-Patisserie. We aim to fulfil the need of every household craving exceptional quality, delivering simple, homely yet chic bread, pastries, desserts, chocolate and ice cream. We are currently looking for a Barista to join our Birley Bakery team. The additional benefits for Barista are: Birthday day off Discounted gym membership with GymFlex Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist Private medical insurance with AXA Private dental insurance with Bupa Workplace nursery scheme Cycle to Work Scheme Employee Assistance Programme – Hospitality Action Access to a company doctor Eyecare & specs vouchers In-house industry training Sponsored social events Recommend a friend bonus of £750 Staff Accommodation (subject to availability) Online retail discounts Free English Classes Freshly prepared meals whilst on duty The working hours: Full time position 42.5 hours a week on a rota basis The shop is open 7 days per week (Monday- Friday 7am- 6pm & Saturday- Sunday from 8am-6pm) The responsibilities of the Barista are: Prepare, serve coffee and beverages Opening & Closing responsibilities Taking orders and handling the till Clearing tables and serving customers Stock rotation & management Customer order management. The Experience & Qualifications required of our Barista are: Experience of working in a luxury hotel, restaurant or private member’s club advantageous Strong customer service experience To work as an effective part of a team Excellent communication skills Experience as a barista is desirable If you feel that you have the experience and skills to join us as Barista at Birley Bakery then apply by forwarding your up to date CV together with a covering letter to the link below.

We’re all work and all play – combining a fun-filled, social work environment with professional development and fulfillment. Your role To deliver friendly, knowledgeable, and efficient customer service and product delivery to provide an epic experience for our customers. Company Perks 50% off stays at our accommodation 50% off all food 50% off all drinks Ski trips 2 Sailing trips per year Flying lessons Bespoke Training Program E-Learning Program Partnered with License Trade Charity up to £1000 cash rewards for finding new employees. Recognition schemes £100 for employee of the Month £250 for employee of the Quarter £2000 for employee of the Year Extensive Training and Development X2 Sailing trips per year. Equal tips for all staff (housekeeper, cleaner, chef, bartender) Wicked incentives run centrally (last prize was a £1000 for staff party) Essential requirements You must: Be eligible or have all necessary documentation in which to be legally employed in the country, which you are based. All Documentation required by any Local/Regional/National certifying or Governing bodies in which to operate legally within you units country. Have a up to date/active bank account in your own name. Be able to converse in English. Have a fixed place of residence and live within a reasonable travelling distance of the unit. Main responsibilities Providing a brilliant experience for our customers Deliver excellent customer service, always. Serve and present beverages, quickly and efficiently, meeting our standards and specs. Assist in keeping the bar, front-of-house and toilets clean and tidy, at all times. Keep up to date with all new products, specials, promotions and events offered in the unit, so as to offer the customer a brilliant experience Contribute towards creating an epic party atmosphere during any time of the day. Make customers aware of offers on our great food and drink range. Check back regularly during food service to ensure customer satisfaction. Learn the skill sets of up-selling and practice them on every sale you make. Provide fast, friendly, and charismatic table service. Fulfil all reasonable requests from guests to ensure their comfort, satisfaction, and safety. Maintaining Controls and Standards Conduct daily standard audits at the beginning of shift, and continue throughout and reporting any issues to line manager. Always adhere to all company policies and procedures. Always adhere to local licencing laws regarding responsible and correct service of alcohol Maintain excellent knowledge of all company and site-specific Health and Safety procedures. Assist in keeping the reception area clean and tidy, at all times. Conduct regular security checks throughout the day and report any security issues to line manager Provide reports, as required, for housekeepers and management. Always adhere to all company policies and procedures. Maintain excellent knowledge of all company and site-specific Health and Safety procedures. Administer all reservations, cancellations, and no-shows, in line with company policy. Keep up to date with current promotions and bed pricing across the beds and bars group, to provide information to guests, on request, while maximising bed sales opportunities Contributing ideas to help develop an innovate business. Be involved and contribute at team meetings. Carry out instructions given by the management team and head office. Development Maintain personal knowledge by completing in-house training within the given timelines. Always engage with your line manager about your own personal and professional development and how Beds and Bars can assist.