Are you a business? Hire Customer Service candidates in United Kingdom
We are now looking to recruit a Multi Skilled Team Member/ Receptionist/ Duty Manager that is confident, efficient and passionate in the delivery of excellent customer service. As Multi Skilled Team Member/ Receptionist , responsibilities include, up-selling the hotel and local area plus overseeing a busy reception area, you will be dealing with guests checking in/out, inquiries, whilst also having the experience to work in the bar, kitchen and restaurant areas, being flexible within your role supporting any department in line with business demands. The shifts can be various : 07:00- 15:00; 14:00- 22.00; Experienced ‘all rounders' are preferred and definitely huge advantage. It is essential that you have great communication and organisational skills, along with a professional and friendly approach, ensuring all our guests leave ibis budget Derby, having enjoyed a ‘warm and friendly experience'. Experience within a Hotel Reception and Food and Beverage is desirable along with excellent computer skills, however the training will be provided. Having an own vehicle and driving license is essential due to location of the hotel. This is a great and exciting opportunity to join a great team of professionals and implement your passion. In return for your skills we offer great benefits : -Discretionary bonus twice a year - 2 x per year free bonus breaks in any Accor hotel UK and Ireland - family and friends discounts for accommodation - 30% discounts for Accor worldwide - uniform provided - paid breaks - euro cars discounts - double pay for festive period - sales lead incentive scheme - employee of the month - yearly performance related bonus along with opportunities to develop and grow within the company. Is this you? Than please apply. Hours: from 24 hrs per week Work remotely Job Types: Full-time, Part-time Pay: Up to £11.65 per hour Expected hours: No more than 32 per week Benefits: Employee discount On-site parking Schedule: 8 hour shift Supplemental pay types: Bonus scheme Performance bonus Work Location: In person
Job Overview: We are seeking a dedicated Call handler Representative to join our team. The ideal candidate will be responsible for handling inbound and outbound calls and contacting leads from lead generation sites Duties: - Answer incoming calls and respond to customer inquiries - Provide information about call out fees and services - Resolve customer complaints with patience and professionalism - Process leads, forms, and applications - Maintain customer records by updating account information - Contact new leads at a fast pace on sites such as, Bark, Checkatrade, Rated people ect - Training will be provided by the company owner. - Following up Existing pending quotes. - Booking in new jobs and sending them to engineers on call. - Replying to emails from customers and liaising with the company director. Skills: - Excellent communication skills to effectively interact with customers - Proficient in phone etiquette to provide courteous service - Strong command of English; additional - Ability to analyze situations and provide appropriate solutions - Multilingual or bilingual proficiency is advantageous - Experience in upselling products or services is beneficial - Proficient in data entry to accurately record customer information This position offers a competitive salary, opportunities for growth, and a supportive work environment. If you have the required skills and enjoy assisting customers over the phone, we would love to hear from you. Apply now to join a small up and coming company. Office will be maximum of 2-3 staff per day, so workspace is very relaxed and slow paced. Bonus and commission is offered on Performance If performance is met pay will increase considerably. Ideally English spoken please. Thank you. Job Type: Full-time
Respectfully - PLEASE DO NOY APPLY IF YOU DO NOT MEET OUR REQUIREMENTS. We're looking for a well-rounded and experienced person to join our reservations team who is experienced in the following; quoting air fares selling flights issuing tickets You must be fully conversant with Amadeus and have SOLID knowledge of fares and rules. You will be highly sales driven, deliver top customer service, and play a key role within the team. The ideal candidate: Will speak Portuguese (Spanish will be considered) Proficiency in Amadeus Enthusiastic and motivated Will be target driven with an aim to over-deliver on your monthly targets Must have excellent sales skills, good telephone manner, and outstanding customer services skills Minimum 2 years’ Travel Agency/Tour Operator experience in a target based, sales role (involving selling flights) Full knowledge of fare types - Nett, ITX, and Published fares along with airline contract rules. The Role The role is a varied one, working as part of a small, but very busy team, undertaking a variety of tasks simultaneously, you will need to demonstrate first-class customer service and leadership , quick learning, passion, and ambition. Your focus will be: Making flight reservations and booking all travel requirements Managing amendments, cancellations, and schedule changes Creating quotes quickly, using airline, hotel, and transfer travel systems and direct hotel contracts for pricing
The Barbican is one of London’s most iconic buildings in the heart of the City and an incredible backdrop for all types of events, from meetings to elaborate weddings. Full Time Salary : £33,000 Yearly As a Head Porter you will receive the following industry leading benefits: - 50% discount across Searcys venues - Enrolment into the Searcys pension scheme - Up to 38 days annual leave (dependant on job role and location) - Access to everyday discounts and communication portal - Chef whites provided - Employee assistance programme - Meals provided on shift when working within one of our venues - Quarterly chef incentives - Annual celebration days - Birthday off - Opportunity to enrol on WSH chef academy Key Responsibilities - To be flexible to work in all kitchens, serveries, staff canteens and external reception spaces - To ensure all areas of the kitchens and service areas on all floors are maintained to the highest standard of cleanliness, providing a clean and safe working area. - To be flexible to work in all areas of the kitchen. - To maintain all catering storage areas, ensuring they are always organised and clean. - To receive, count, inspect and store goods and/or equipment and dispensing or disposing them to/from departments as and when required. - To be involved with some food preparation and service when required. - Report immediately any incidents or accidents, fire, theft, loss, damage, unfit food, or other irregularities and take such action as may be appropriate - Report any broken equipment to the Executive chef/ Head chef
Are you a dynamic and organized professional looking to make a significant impact on a growing organization? We're seeking a talented Business Support Manager to join our team and play a pivotal role in ensuring the smooth and efficient operation of our Business. ** The prospective applicant needs to demonstrate the following:** · Mainly responsible in making business run smooth on day to day basis. · Planning work schedules, assigning task and delegates responsibilities. · Organize office operations and procedures · Dealing with correspondence, complaints and queries · Preparing letters, presentations and reports to Director. · Supervising and monitoring the work of administrative staff · Handling all correspondence and enquiries relating to accounts, sales and vacancy records · Liaising with staff, suppliers and clients · Implementing and maintaining procedures/office administrative systems · Ensuring that health and safety policies are up to date · Attending meetings with Director and other staffs · Ensuring a high level of compliance is always maintained. ** Skills, experience, and qualification required for the role.** · Proven experience as a Business Support Manager or similar role. · Excellent organizational and multitasking abilities. · Strong communication and interpersonal skills. · Proficient in Microsoft Office Suite and basic financial management. · Ability to handle confidential information with discretion. · Problem-solving mindset and attention to detail. ** Experience in the similar role for 3 years is desirable.** If you are a skilled Business Support Manager looking for a dynamic and exciting working environment, and ready to accept new challenge; then we want to hear from you! To apply, please submit your resume outlining your experience and qualifications.
Immediate Start No Experience Required! Are you feeling dissatisfied with the progress of your current career? Are you a motivated and enthusiastic individual eager to begin your professional journey in a dynamic and fast-paced environment? Look no further! G33 Marketing is expanding its team of brand ambassadors in Slough and actively seeking talented individuals like yourself to join our exceptional team. As a brand ambassador, you will have the exciting opportunity to represent some of the most prominent brands in the UK. Your main responsibility will involve engaging with customers through residential campaigns. Why Choose G33 Marketing? Comprehensive Training: At G33 Marketing, we provide extensive customer service and sales training to ensure you are well-prepared and equipped to effectively represent our clients. Uncapped Earning Potential: This role offers an uncapped earnings structure, allowing you to surpass minimum wage and potentially earn a substantial income. You will be paid weekly based on acquisition. Exciting International Travel Prospects: We provide the chance to travel internationally for business purposes, with all expenses fully funded by G33 Marketing. If you are ready to embark on an exciting journey with G33 Marketing and launch your career in a vibrant and rewarding environment, apply now and seize the opportunity to become a part of our exceptional team in our positive and friendly atmosphere. Join us today at G33 Marketing! Apply now to take advantage of this remarkable opportunity!
Immediate Start No Experience Required! Are you feeling dissatisfied with the progress of your current career? Are you a motivated and enthusiastic individual eager to begin your professional journey in a dynamic and fast-paced environment? Look no further! G33 Marketing is expanding its team of brand ambassadors in Slough and actively seeking talented individuals like yourself to join our exceptional team. As a brand ambassador, you will have the exciting opportunity to represent some of the most prominent brands in the UK. Your main responsibility will involve engaging with customers through residential campaigns. Why Choose G33 Marketing? Comprehensive Training: At G33 Marketing, we provide extensive customer service and sales training to ensure you are well-prepared and equipped to effectively represent our clients. Uncapped Earning Potential: This role offers an uncapped earnings structure, allowing you to surpass minimum wage and potentially earn a substantial income. You will be paid weekly based on acquisition. Exciting International Travel Prospects: We provide the chance to travel internationally for business purposes, with all expenses fully funded by G33 Marketing. If you are ready to embark on an exciting journey with G33 Marketing and launch your career in a vibrant and rewarding environment, apply now and seize the opportunity to become a part of our exceptional team in our positive and friendly atmosphere. Join us today at G33 Marketing! Apply now to take advantage of this remarkable opportunity!
Processing applications and data entry Collection and scrutiny of passports from the Application Centre Handover of Passports to the High commission and/or its Consulates. Handover of passports to Courier/Applicants Handover of passports to post office Handling of postal applications Scanning and uploading of documentation Tracking of passports Handling customer queries in person, by email and on the telephone Fee collection and cash handling Preparing reports for day to day transactions General administration duties The above list is not exhaustive, and other duties may be required from time to time in line with business requirements
welcome customers,food packaging for take way evening Shift 19:00-22:30 15£ per hr
About Us: Triumph Traders Ltd is a dynamic online retailer, offering a wide range of products across various platforms. Our commitment to customer satisfaction sets us apart in the industry. We are currently seeking a dedicated and experienced Customer Service Supervisor to join our team and lead our customer support efforts to new heights. Job Description: As the Customer Service Supervisor, you will be responsible for overseeing our customer support team, ensuring that our help and advisory services are top-notch. You will handle complex complaints, liaise with clients, and work closely with other departments to resolve any operational issues. Your role will also involve developing and implementing training programs, managing schedules, and maintaining high service standards. Additionally, you will analyze customer feedback to drive product improvements and enhance our overall service quality. Key Responsibilities: - Oversee and manage the customer service team to ensure exceptional service delivery. - Handle complex customer complaints and issues, ensuring timely and satisfactory resolutions. - Act as a liaison between the company and clients, fostering positive relationships. - Develop, implement, and monitor training programs to enhance team skills and knowledge. - Create and manage team schedules to ensure adequate coverage and efficient workflow. - Maintain and enforce high service standards across all customer interactions. - Analyze customer feedback to identify trends and areas for improvement. - Collaborate with other departments to resolve operational issues and enhance product offerings. - Inspire and motivate the team to achieve performance goals and deliver exceptional customer service. Qualifications: - Minimum of 3 years of experience in a similar role within the online retail industry. - Proven leadership skills with the ability to inspire and manage a team. - Strong communication and interpersonal skills. - Excellent problem-solving abilities and a proactive approach to challenges. - Experience in developing and delivering training programs. - Ability to analyze feedback and implement improvements effectively. - Strong organizational and time-management skills.
Job description Are you looking for something new and want to start a new role? We're here to guide you through every step of the way. We’ve won multiple awards for being the best and we want you to be a part of this! On top of your starting salary which is very competitive in today’s market, we also include a wide range of benefits to thank our hardworking staff. Very healthy commission scheme- giving you the chance to set your own goals and earn Employee engagement events- check out our social media to look at how we immerse you into social events and activities. We want you to be part of our community. Incentives- we love to inject the fun and excitement into your working day with chances to win prizes every day Wellbeing tools- We want to look after you! Discounted gym membership- Because we love to encourage a healthy lifestyle and a healthy mind! Opportunities to give back to local and UK based charities- We host so many events and activities to support charities close to our heart. 28 days holiday plus additional days based on tenure- because we want to reward our loyal staff! Monthly bonus for good time keeping and attendance! Pension scheme with employer contributions from Clearanswer We’re expanding and growing our EE and BT campaigns and what’s even better is, you don't need any experience doing sales previously as we give you all of the training! The training consists of 2 weeks in the classroom and on the calling floor. We like to do a mix of classroom and hands on learning to suit everyone’s learning style so you’re fully prepared.Once you’ve graduated from training you’ll be introduced to your new team and be fully immersed into our community by following our shift patterns which span over 5 days (Mon-Sun) with 2 days off (40hrs per week). What will I be doing? Providing outstanding customer service via inbound calls Using all of the great skills we’ve taught you, you’ll be having brilliant conversations, supporting customer querand talking about our fantastic products. Using your ‘can do’ attitude you’ll be looking at putting your customer first and providing great experiences every time. Skills we're looking for… You may possess transferable skills gained in previous roles such as retail/ hospitality/ care, or this may be your first full time role- all you need is the willingness to succeed. Hardworking and committed to delivering the very best customer experience. No previous call centre experience is needed as full training is provided Someone who’s proactive and wants to get involved. Please note we do not currently offer remote working. Job Types: Full-time, Permanent Pay: £11.45-£12.04 per hour Expected hours: 40 per week Benefits: Company pension Gym membership Schedule: 8 hour shift Supplemental pay types: Commission pay Ability to commute/relocate: Kingston upon Hull, HU1 1YU: reliably commute or plan to relocate before starting work (required) Work Location: In person
We are looking for a candidates for office vacancies available in various roles, some of which are listed here as : - Receptionist - Residential Concierge - Admin - Office Assistant - Office Manager - Sales & Marketing Manager - HR assistant. We have available jobs in different locations within London & you can start immediately We have vacancies available in different spheres as : - financial - sales - marketing - construction - advertising - recruitment - residential apartments - others spheres We have full time & part time available vacancies to fill as soon as possible . The wages can range from £13 to £22 per hour and up to £3000 per month. More specifically, the salary of each vacancy will be told by the HR Manager in our office during an interview. Please apply and we will contact you.
Processing applications and data entry Collection and scrutiny of passports from the Application Centre Handover of Passports to the High commission and/or its Consulates. Handover of passports to Courier/Applicants Handover of passports to post office Handling of postal applications Scanning and uploading of documentation Tracking of passports Handling customer queries in person, by email and on the telephone Fee collection and cash handling Preparing reports for day to day transactions General administration duties The above list is not exhaustive, and other duties may be required from time to time in line with business requirements
Candidates should be able to work in burgers shop, take customers orders, serve customers and work in kitchen. Come and drop your cv at shop
Company: NovaLink Virtual Hub, in partnership with Arise Location: Remote (Work from Anywhere) Job Type: Independent Contractor About Us: Hey there, Ready to redefine the future of customer service from the comfort of your own home? Look no further than NovaLink, where we're transforming the virtual call center game with innovation and creativity. Teamed up with Arise, the industry leader in remote work solutions, we're here to revolutionize the way customer service is delivered. Join us in shaping the future of customer experience – apply now and let's embark on this exciting journey together! Job Description: Are you a customer service superstar with a knack for making every interaction memorable? As a Virtual Customer Service Specialist with NovaLink Virtual Hub, you'll be the driving force behind exceptional customer experiences. From resolving inquiries with charm and finesse to delighting customers with your problem-solving prowess, you'll do it all – and you'll do it from the comfort of your own home. With cutting-edge technology and a dynamic team by your side, the possibilities are endless. Apply today and let's elevate the art of customer service to new heights! Key Responsibilities: Handle inbound customer inquiries with a smile, providing prompt and personalized assistance. Utilize innovative tools and technology to streamline customer interactions and exceed performance targets. Embrace a culture of continuous improvement, sharing insights and ideas to enhance the customer experience. Collaborate with team members and supervisors to ensure seamless service delivery and achieve collective goals. Stay ahead of the curve with ongoing training and development opportunities, mastering new skills and techniques to stay at the forefront of the industry. Requirements: A passion for providing stellar customer experiences, fueled by creativity and enthusiasm. Excellent communication skills, both verbal and written, with a flair for storytelling and persuasion. Tech-savvy mindset with the ability to navigate digital platforms and adapt to new technologies seamlessly. Proven track record of success in a customer service or related role, demonstrating empathy, resilience, and problem-solving ability. High-speed internet connection and a dedicated workspace conducive to productivity – your home office, your rules. Be 18 or over Have a laptop or desktop or be willing to get these (we can help you figure this out.) Benefits: BI-WEEKLY PAY Flexible work schedule with the freedom to balance work and life on your terms. Competitive compensation with performance-based incentives and opportunities for advancement. Access to cutting-edge technology and training resources to support your professional growth and development. A vibrant and inclusive team culture where creativity and innovation are celebrated. The opportunity to make a meaningful impact on the lives of customers and colleagues alike, one interaction at a time. How to Apply: Ready to embark on an exciting journey in virtual customer service? We're eager to hear from you! Our recruitment team is standing by, ready to welcome new talents into our virtual call center with open arms. Apply now and let's unleash your potential as a Virtual Customer Service Specialist with NovaLink and Arise. The future of customer experience awaits – are you ready to seize it?
Location: Remote (United Kingdom) About Us: Novalink Virtual Hub is a leading provider of remote customer service solutions, specialising many different areas of customer service so we have position tailored to everyone. With a partnership with the Arise platform, we offer a unique opportunity for individuals to join our dynamic team of remote agents. At Novalink, we prioritize flexibility, professionalism, and excellence in customer service. Join us and embark on a rewarding journey in the virtual customer service industry. Position Overview: We are seeking passionate and enthusiastic individuals to join our team as Remote Travel Customer Service Agents. In this role, you will provide exceptional customer support to travelers, assisting with inquiries, reservations, and travel-related issues. As a valued member of our team, you will have the opportunity to work remotely, set your own hours, and enjoy biweekly pay. Responsibilities: Respond promptly and professionally to customer inquiries via phone, email, and chat Assist customers with booking flights, hotels, rental cars, and other travel arrangements Resolve customer issues and complaints with empathy and efficiency Provide accurate and detailed information about travel destinations, policies, and procedures Follow company guidelines and procedures to ensure high-quality customer service Participate in training sessions to enhance product knowledge and customer Service. Qualifications: Previous experience in customer service, preferably in the travel industry (WE OFFER TRAINING!) BE 18 AND OVER Be within the United kingdom Have a laptop or desktop computer Can pass a valid background check Excellent communication skills, both written and verbal Strong problem-solving abilities and attention to detail Ability to multitask and work efficiently in a fast-paced environment Proficiency in computer applications and internet navigation High school diploma or equivalent; additional education or training in travel or hospitality is a plus Benefits: Fully remote position with flexible hours Biweekly pay Training available for all agents signing up Opportunity for professional growth and development Supportive and inclusive work environment Join Our Team: If you are passionate about travel and providing exceptional customer service, we want to hear from you! Join Novalink Virtual Hub and become part of our dedicated team of remote agents. Apply now and embark on an exciting career in the virtual customer service industry. Happy applying !!!
We are looking for a candidates for the vacancies available in various roles as hotel bar waiting & kitchen staff in hospitality sector We have vacancies available in central London and other locations Skills required for the above post: Customer service skills Willingness to gain new skills Be punctual and presentable Vacancies available to start immediately Full time and part time available jobs The wages from £13 - £18 per hr up to £2600 per month Training available when required to support you to attain necessary skills Please apply and we’ll contact you
Have you ever wanted to make extra money on the side or turn a remote job into a full time income generating source? Do you have good communicating skills and like talking to people? We provide all the necessary training which is between 20 to 30 minutes . Work whatever hours you decide to.
Job Title: Remote Customer Service Representative Company: NovaLink Virtual Hub, in partnership with Arise Location: Remote (Work from Anywhere) Job Type: Independent Contractor About Us: Greetings, future team member! At NovaLink, we believe in the power of virtual connectivity and exceptional customer service. Teaming up with Arise, a leader in remote work solutions, we're revolutionizing the way customer service is delivered from the comfort of home. We're eagerly awaiting your application as our recruitment team is actively accepting new candidates into our call center. Join us in shaping the future of remote customer service! Job Description: Are you ready to embark on a fulfilling journey where every interaction counts? As a Remote Customer Service Representative with NovaLink, you'll be the voice of renowned brands, providing top-notch assistance to customers from the convenience of your own home. With flexible schedules and the ability to make an impact from anywhere, this role offers a perfect blend of work and personal life. Our recruitment team is standing by, ready to welcome new talents into our dynamic call center environment. Apply today and let's start making a difference together! Key Responsibilities: Handle inbound customer inquiries with professionalism and empathy, resolving issues efficiently. Utilize provided resources and training to deliver exceptional service aligned with client expectations. Maintain accurate records of customer interactions and follow defined protocols for quality assurance. Collaborate with team members and supervisors to ensure seamless customer experiences. Embrace the autonomy of remote work while adhering to performance metrics and company guidelines. Requirements: Strong communication skills and a customer-centric mindset. Ability to adapt to evolving situations and effectively multitask. Reliable internet connection and a dedicated workspace conducive to productivity. Previous customer service experience preferred but not required – we value attitude and eagerness to learn. Be 18 or over Have a laptop or desktop or be willing to get we can help you figure this out. Benefits: Flexible work hours that accommodate your lifestyle and commitments. Opportunity to work from the comfort of home, saving time and money on commuting. Competitive compensation with potential for performance-based bonuses. Ongoing training and support to enhance your skills and career development. Join a diverse and inclusive team that values collaboration and innovation. How to Apply: Ready to take the next step in your career journey? We're excited to review your application! Our recruitment team is actively accepting new candidates into our call center, so don't hesitate – apply now and seize the opportunity to thrive in the world of remote customer service with novalink and Arise. Your future awaits!
- Immediate Start work from home - Mum/Dad with kids, school, college, university students over 18 years old - Servicing calls for large companies - Flexible hours - 18 years and over - Require a computer and fast broadband connection
We are seeking a versatile and proactive individual to join our team as a Recovery and Roadside Support Specialist with Security Monitoring Responsibilities. In this role, you will be responsible for providing assistance to vehicles in distress, offering towing, roadside repairs, fuel delivery, and other forms of support to stranded drivers. Additionally, you will play a vital role in ensuring the security of our premises by monitoring access and permitting staff to enter and exit as needed. Position Overview for the Breakdown Call Handler & Security Monitoring: As a Breakdown Call Handler, you will play a crucial role in our organisation by delivering exceptional customer service to drivers facing unexpected vehicle breakdowns. You will be responsible for receiving and handling incoming calls from distressed motorists, assessing their situations, and coordinating the dispatch of our service teams to their locations. Your empathetic and efficient response will be vital in ensuring that our customers receive prompt and professional assistance when they need it most. You will be responsible for monitoring and ensuring the security of our facilities through the operation of security systems and surveillance equipment. Your primary duty will involve actively monitoring security cameras and access control systems to detect and deter unauthorised access, theft, vandalism, or other security breaches. Additionally, you will be tasked with responding to security alarms, conducting security checks, and liaising with law enforcement or emergency services when necessary. Key Responsibilities for the Breakdown Call Handler & Security Monitoring: · Receive incoming calls from drivers experiencing breakdowns. · Gather essential information from callers, including location, vehicle details, and the nature of the issue. · Provide reassurance and excellent customer service to ease the driver's concerns. · Assess the urgency of each breakdown situation and prioritize accordingly. · Coordinate with our service teams for efficient dispatch to the customer's location. · Maintain accurate records of calls, actions taken, and service provider details. · Keep customers informed of estimated arrival times and any updates. · Monitor security cameras and access control systems to oversee the entry and exit of staff, visitors, and vehicles. · Proactively identify and respond to security threats or breaches, including unauthorized access attempts, suspicious activities, or security system malfunctions. Qualifications: · Excellent communication skills and a strong customer service orientation. · Ability to remain calm and composed in high-pressure situations. · Empathetic and understanding, with the ability to provide reassurance to distressed callers. · Quick thinking and problem-solving skills. · Basic computer skills for data entry and record-keeping. · Availability to work in shifts, including evenings, weekends, and holidays. · Previous experience in a call centre or customer service role is a plus. · DBS is preferred. Will do one on boarding. What We Offer: · Competitive compensation and benefits package. · Comprehensive training to equip you with the necessary skills and knowledge. · A supportive and collaborative team environment. · Opportunities for growth and career advancement. · The satisfaction of making a difference in the lives of those in need. If you are a compassionate and quick-thinking individual with a passion for helping others, we want to hear from you. Join our team as a Breakdown Call Handler and be the lifeline for drivers in their time of need. If you are Breakdown Call Handler & Security Monitoring and would like to apply for this exciting role with one of the region’s leading employers, make an application via this advert
- Work from your own home immediate start - 15 hours per week or more - Mum/Dad/Students over 18 years old Start to earn money today from your home Service calls for major companies
Upmarket Leisure looking for an experienced Night porter in a 5* hotel! Salary depending on experience. 11pm-7am
Who We Are We’re on a mission to make health and wellness fairer and better for everyone by putting power and choice back into the hands of the people that make the difference, health and wellness practitioners. We do that by giving them flexible access to our network of state-of-the-art facilities and powerful support services, with no long-term tie-ins or additional overheads. UNTIL isn’t just a space, it’s a community where London’s leading self-employed wellness practitioner come together under one roof to unlock their potential, collaborate and grow. Our clubs are used by 40+ different disciplines including personal trainers, physios, therapists, life coaches, nutritionists, dentists and doctors. At present we operate three central London clubs, Soho, Liverpool Street and Marylebone. We have plans to rapidly expand locations in 2024. We’re currently going through Series A funding. Things are about to get even more exciting! What You’ll Do We are looking for a full-time Community Associate to join our clubs. Our Community Associates are the first point of contact for our members and their guests. This role is pivotal to the success of our clubs. You’ll be the face of UNTIL, build long lasting relationships with our members and play a crucial role in ensuring they have a great experience with every visit to our clubs. There are three key components to this role: 1) Deliver Best-In-Class Service - welcome members and guests with genuine warmth and care. Be one step ahead by naturally anticipating their needs and understanding their different requirements and expectations. 2) Maintain High Standards - conscientiously follow UNTIL club operating procedures, brand & behaviour standards and complete daily/weekly tasks, checklists and walk-arounds. Ensure all areas within the club are clean and presentable, co-ordinating with colleagues, contractors and cleaning team to resolve issues. 3) Support a Thriving Community - act as a community promoter and ambassador. Foster positive member experiences, behaviours and interactions. Seek member feedback to improve our services and their experiences. What We’re Looking For Front of House Experience - experience in retail, hospitality, leisure. A friendly approachable manner, good understanding of customer service and a passion for delivering high quality service. The Ability to Multitask - excellent time management skills, calm when faced with day-today challenges of a busy reception area and can juggle multiple tasks at once. A Dependable Team Player - build positive and trusted relationships with other team members. Operate with integrity, clarity and passion. Great Communication Skills - build a rapport with members and their guests. Display emotional intelligence and adapt your style when required. A ‘can-do’ attitude - comfortable with being flexible and adapting when things change. A natural problem solver and doer. Organised and proactive, everyone knows that you have a handle on everything. A Passion for Wellbeing & Growth - a keen interest in being the best version of yourself. You are always looking for ways to learn and improve, to inspire people while having fun and doing the right thing.